Student Accounts Processing Analyst I

Covista; Columbia (MD); Hybride; USD 24 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k retirement program

15 days paid vacation

Résumé du poste

Covista, America's leading healthcare educator, seeks an accounts receivable specialist to manage non-TIV funding and support student accounts. You will act as a liaison between internal stakeholders and external agencies, promoting accurate, timely processing of funds and responsive service.

Join a hybrid team with four in-office days weekly, focusing on accuracy, compliance, and collaborative problem-solving to support student outcomes and financial operations.

Qualifications

• Bachelor's degree preferred.
• Excellent customer service skills with minimum 1 year of customer service experience preferred.
• Ability to work in a flexible remote environment.
• High level of interpersonal, communication, time management, and analytical skills.
• Demonstrate critical thinking ability.
• Knowledge of higher education, military regulation, and/or accounts receivable experience preferred.

Responsabilités

• Supports internal customers and external agencies with responsive and professional communication via email, phone, Salesforce, and web conferencing.
• Works collaboratively with internal and external stakeholders by asking appropriate questions as needed to resolve student debt/balance concerns.
• Utilizes appropriate systems to process Direct Bill, VA and/or account receivable with accuracy.
• Posts and reviews payment records including EFT, check and credit transactions.
• Demonstrates understanding of compliance and regulations.
• Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization.
• Demonstrates Covista values while being open and responsive to constructive feedback from mentor/supervisor through the development process.

Connaissances

Customer service

Communication

Time management

Analytical skills

Interpersonal skills

Critical thinking

Remote work

Microsoft Office

Math skills

Teamwork

Formation

Bachelor's Degree Preferred

Outils

Microsoft Office

Description du poste

Covista, America's leading healthcare educator, seeks an accounts receivable specialist to manage non-TIV funding and support student accounts. You will act as a liaison between internal stakeholders and external agencies, promoting accurate, timely processing of funds and responsive service.

Join a hybrid team with four in-office days weekly, focusing on accuracy, compliance, and collaborative problem-solving to support student outcomes and financial operations.