Student Accounts Finance Specialist (Hybrid)

Kentucky Community and Technical College System; Edgewood (KY); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Health care

Tuition reimbursement/waiver

403(b) employer match

Vacation/Sick Time

Work-Life Balance

Holidays

Closing Pay

EAP

Job summary

Gateway Community & Technical College is seeking a Business Operations Specialist (Financial Specialist II) to manage student financial accounts, billing and receivables, with a strong emphasis on accuracy and customer service. This role supports cross-department collaboration and ensures confidential handling of financial data in a discreet, compliant manner.

The position requires a bachelor's degree or equivalent and 2–4 years of relevant experience, with discretionary hybrid work options and

Qualifications

• Excellent customer service and communication skills.
• Detail-oriented, self-motivated, ability to work independently.
• Proven ability to manage multiple priorities and meet deadlines.

Responsibilities

• Focuses on Business Office operations involving Student Financial Accounts.
• Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection.
• Recommends adjustments and escalates problems to other departments or higher levels.
• Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve.
• Cashiering, processing student payments.
• Post and tracks manual bookstore charges.
• Reconciles daily cash receipts and prepares bank deposits.
• Confirms closing reports and transaction from previous business day for accuracy.

Skills

Customer service

Communication

Detail-oriented

Independent work

Multitasking

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Gateway Community & Technical College is seeking a Business Operations Specialist (Financial Specialist II) to manage student financial accounts, billing and receivables, with a strong emphasis on accuracy and customer service. This role supports cross-department collaboration and ensures confidential handling of financial data in a discreet, compliant manner.

The position requires a bachelor's degree or equivalent and 2–4 years of relevant experience, with discretionary hybrid work options and