On-Site Student Accounts Specialist II

Tarrant County College District (TCCD); Texas; Sur place; USD 458 000 - 522 000; Plein temps

Résumé du poste

Tarrant County College District seeks a Specialist II, Business Services at Northwest Campus to support student accounts, payments, refunds, and related billing tasks.

The role requires a high school diploma or GED and at least three years of related experience; associate degree preferred. Strong customer service and financial-processing skills are essential for success in this on-site position.

Qualifications

• High School diploma or GED required.
• Three (3) years of related experience preferred.

Responsabilités

• Manage HigherOne customer service issues and assist students/faculty/staff in-person, by phone, or email.
• Process payments, balance cash drawers, prepare deposits, and handle petty cash.
• Invoice third-party sponsorships and maintain records; receipts payments and maintains records.
• Allocate military tuition benefits to student accounts and handle Veterans Affairs refunds.
• Analyze balances/refunds and liaise with payment plans and collection agencies.

Connaissances

Customer service

Interpersonal relationships

Computer applications

Team collaboration

Financial data analysis

Formation

High School diploma or GED

Associate’s degree or 60+ college credit hours

Outils

Word processing

Spreadsheet

Presentation software

Description du poste

Tarrant County College District seeks a Specialist II, Business Services at Northwest Campus to support student accounts, payments, refunds, and related billing tasks.

The role requires a high school diploma or GED and at least three years of related experience; associate degree preferred. Strong customer service and financial-processing skills are essential for success in this on-site position.