Student Accounts Associate

George Washington University; Ashburn (VA); Hybrid; USD 28,000 - 40,000; Full time

Job summary

George Washington University is seeking a Student Accounts Associate in Ashburn, VA. The role is centered in the Student Accounts Office (SAO) to ensure timely billing, collection, and reconciliation of student accounts, including tuition, fees, and room and board.

The position requires a bachelor’s degree (or equivalent) and offers responsibilities in processing various payments, applying aid, and handling third-party contracts.

Qualifications

• Bachelor’s degree required; degree may be substituted with equivalent qualifications.
• Strong verbal and written communication skills.
• Processing, credit, or customer service experience preferred.

Responsibilities

• Process student payments (wire, ACH, electronic checks, paper checks).
• Apply scholarships and grants to student accounts; handle third party contracts and credit authorizations.
• Process checks via remote deposit scanner and on-site scanner; perform related duties as assigned.

Skills

Strong communication

Customer service

Financial auditing

Education

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Word

Job description

Student Accounts Associate

Posting Details

I. DEPARTMENT INFORMATION

Job Description Summary: | The Student Accounts Office (SAO) is committed to providing excellent service to students throughout their educational experience at the George Washington University. SAO’s goal is to ensure that student accounts are billed, collected, and reconciled in a timely manner that is compliant with university policy and all applicable federal regulations. This includes, but is not limited to: tuition, fees, room and board. processing refunds, and billing for third party agreements.

The Student Accounts Associate main duties include: Processing student payments in the form of: Wire payments, ACH payments, Electronic Checks and Paper Checks Applying scholarships and grants to student accounts. Processing Third Party Contract wire payments and assist with the processing of Third Party Contract credit card authorizations Processing checks via remote deposit scanner and deposit on site scanner.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications: | Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications: Proficient with Microsoft Office Suite (Excel, Word, etc). Strong verbal and written communication skills. Processing, credit, or customer service experience Experience with financial auditing and researching of documents and financial records

II. POSITION INFORMATION

Campus Location: | Ashburn, Virginia

College/School/Department: | Finance

Family |

Sub-Family |

Stream |

Level |

Full-Time/Part-Time: |

Hours Per Week: 40

Hiring Range | 24.81

Work Schedule: | Monday - Friday, 8:30am - 5:30pm

Position Designation: |

Employee Onsite Status | Hybrid

Required Background Check | Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants: |

Position Type: |

Posting Number: | T001290

Job Open Date: | 08/24/2026

Job Close Date: |

Open Until Filled: | Yes

Applicant Review Will Commence On: |

Background Screening | Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement: The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * This role is a GWTemps role. GWTemps is the internal temporary agency at GW. As a university employee, you are eligible to apply to internal university postings if you ever wanted to transition from a temporary role to a permanent role. Since this is a temporary position, this role is ineligible for university benefits, to include, annual/vacation leave, university and federal holiday pay, university closure/administrative pay, retirement benefits, healthcare insurance, etc. Do you acknowledge this information?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume

Optional Documents

1. Cover Letter

Human Resource Management & Development

2013 H Street, NW, 3rd Floor
Washington, DC 20006

Phone: [phone]
Fax: [phone]
Email: [e-mail]
Recognition_Toolkit
Talent@GWLogin