Student Accounts Associate

The George Washington University; Ashburn (VA); Hybrid; USD 68,357,000 - 74,060,000; Full time

Job summary

The George Washington University is seeking a Student Accounts Associate in the Finance department to manage student payments and account reconciliations. The role involves processing a variety of payment types and applying scholarships to student accounts.

Candidates should have a Bachelor's degree and strong communication skills, with experience in processing payments and financial auditing. The position is full-time with hybrid work arrangements and standard campus hours.

Qualifications

• Bachelor's degree conferred by start date; substitutions allowed with education/experience
• Strong verbal and written communication skills
• Processing, credit, or customer service experience
• Experience with financial auditing and researching of documents and financial records

Responsibilities

• Process student payments (wire, ACH, e-checks, paper checks)
• Apply scholarships and grants to student accounts
• Process third party contract wire payments and assist with card authorizations
• Process checks via remote deposit scanner and on-site scanner

Skills

Communication skills

Customer service

Financial auditing

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

The Student Accounts Office ( SAO ) is committed to providing excellent service to students throughout their educational experience at the George Washington University. SAO’s goal is to ensure that student accounts are billed, collected, and reconciled in a timely manner that is compliant with university policy and all applicable federal regulations. This includes, but is not limited to: tuition, fees, room and board. processing refunds, and billing for third party agreements.
The Student Accounts Associate main duties include:

• Processing student payments in the form of: Wire payments, ACH payments, Electronic Checks and Paper Checks
• Applying scholarships and grants to student accounts.
• Processing Third Party Contract wire payments and assist with the processing of Third Party Contract credit card authorizations
• Processing checks via remote deposit scanner and deposit on site scanner.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:

• Proficient with Microsoft Office Suite (Excel, Word, etc).
• Strong verbal and written communication skills.
• Processing, credit, or customer service experience
• Experience with financial auditing and researching of documents and financial records

II. POSITION INFORMATION

Campus Location:

College/School/Department:

College/School/Department: Finance

Family

Sub-Family

Stream

Level

Full-Time/Part-Time:

Hours Per Week: 40

Hiring Range

Hiring Range 24.81

Work Schedule:

Work Schedule: Monday - Friday, 8:30am - 5:30pm

Position Designation:

Employee Onsite Status

Employee Onsite Status Hybrid

Required Background Check:

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Position Type:

Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement:

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * This role is a GWTemps role. GWTemps is the internal temporary agency at GW. As a university employee, you are eligible to apply to internal university postings if you ever wanted to transition from a temporary role to a permanent role. Since this is a temporary position, this role is ineligible for university benefits, to include, annual/vacation leave, university and federal holiday pay, university closure/administrative pay, retirement benefits, healthcare insurance, etc. Do you acknowledge this information?
  • Yes
  • No

Required Documents

• Resume

Optional Documents

• Cover Letter

Human Resource
Management & Development

2013 H Street, NW, 3rd Floor
Washington, DC 20006