Student Account Specialist I | Tuition & Growth

Montgomery College; Maryland; Vor Ort; USD 29.000 - 37.000; Vollzeit

Benefits dieser Stelle

Tuition waiver

Retirement plan

Medical benefits

Paid time off

Professional development

Wellness program

Zusammenfassung

Montgomery College, Rockville Campus, seeks a Full-time Student Account Specialist I in the Office of Business Services. The role primarily supports cashiering and student payment services, handling multiple payment methods and maintaining records to ensure accuracy and compliance.

The position requires an associate degree in accounting/finance/related field and two years of financial transaction experience.

Qualifikationen

• Associate degree in Accounting, Finance, or Business Administration.
• Two years of financial transaction experience in an educational or banking environment.
• Experience providing customer service in a high-volume, multi-channel environment.
• Proficiency in reconciling cash, preparing deposit reports, and using financial systems.
• Eligible to work in the United States without visa sponsorship.

Aufgaben

• Accept and process student and departmental payments via cash, check, credit card, ACH, wire transfer, and online systems such as point-of-sale.
• Prepare and reconcile daily cashiering reports ensuring cash drawer accuracy; secure and transport deposits according to internal controls.
• Maintain accurate student and financial records in accordance with institutional and federal guidelines.
• Process returned checks, chargebacks, and declined payments notifying students and updating records accordingly.
• Provide first-line support to students, parents, and staff with questions about billing, payments, holds, and refunds.
• Coordinate with the financial aid office to support timely processing of Title IV refunds and electronic refunds (eRefund).
• Participate in audits by providing requested documentation or transaction history.

Kenntnisse

Customer service

Cash handling

Financial reconciliation

Ausbildung

Associate degree in Accounting/Finance/Business Administration

Jobbeschreibung

Montgomery College, Rockville Campus, seeks a Full-time Student Account Specialist I in the Office of Business Services. The role primarily supports cashiering and student payment services, handling multiple payment methods and maintaining records to ensure accuracy and compliance.

The position requires an associate degree in accounting/finance/related field and two years of financial transaction experience.