Remote Financial Aid Advisor

Montgomery College; Maryland; On-site; USD 61,000 - 80,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Vision benefits

Tuition waiver for employee and depend

Job summary

Montgomery College in Rockville is seeking a Full-Time Financial Aid Specialist to advise students on federal, state and institutional aid, evaluate applications, and award aid under established policies. The role requires strong customer service, data management, and precise adherence to regulations.

Work schedule is 40 hours weekly, Monday through Friday, with occasional evenings and Saturday outreach; telework is available one day per week after six months.

Qualifications

• Associate degree.
• Three years experience working in a student Financial Aid Office.
• Working knowledge of current Student Financial Aid Office policies and procedures, state and federal financial aid regulations and policies, and institutional policies governing financial aid.
• Familiarity with one or more of the following programs: loans, work study or other federal or state program.
• Ability to perform needs analysis and evaluate applications for financial aid while interpreting and applying complex regulations.
• Skilled in interpersonal relations (including serving a diverse community) with ability to effectively communicate, verbally and in writing, and work effectively with others within and outside of the institution.
• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.

Responsibilities

• Advise students and their family representatives regarding financial aid regulations, the application policies and procedures, and methods used to determine eligibility, as well as review and explain specific program requirements, limits and ongoing eligibility, disbursement and appeal procedures, and other related financial matters.
• Support the administration of the financial aid program and/or process.
• Provide help to students when completing the application process.
• Perform program fund reconciliations and audits when needed.
• Assist with the Federal Work Study Program.
• Evaluate financial aid applications and determine financial aid eligibility in accordance with state, federal and institutional policies governing financial aid.
• Award financial aid to eligible students using established guidelines.
• Evaluate potential exceptions to policies and regulations and elevate to higher level financial aid workers.
• Facilitate and/or participate in program specific or financial aid outreach activities.
• Maintain statistical data and review generated reports.
• May supervise student workers.
• Perform other duties as required.

Education

Associate degree

Tools

Excel

Microsoft Office Suite

Job description

Montgomery College in Rockville is seeking a Full-Time Financial Aid Specialist to advise students on federal, state and institutional aid, evaluate applications, and award aid under established policies. The role requires strong customer service, data management, and precise adherence to regulations.

Work schedule is 40 hours weekly, Monday through Friday, with occasional evenings and Saturday outreach; telework is available one day per week after six months.