Catalog & Registrar Support Specialist

University of North Carolina Pembroke; Pembroke (NC); Presencial; USD 37.000 - 43.000; Jornada completa

Descripción de la vacante

University of North Carolina Pembroke is seeking an Administrative Support Specialist (Catalog Specialist) to manage the academic catalog, maintain curriculum and schedule data, and ensure data accuracy across systems. The role includes delivering excellent customer service to students, faculty, staff, and external constituents and supporting enrollment and graduation processes.

The position requires a high school diploma or equivalent with at least one year of related office experience; an

Formación

• High school diploma or equivalent with 1 year of related office experience or equivalent.
• Associate degree or higher preferred.
• Proficiency in Microsoft Office and data entry accuracy.
• Experience with student information systems or catalog management preferred.

Responsabilidades

• Publish the annual academic catalog and update curriculum and policies.
• Provide professional customer service via phone, email, and in person.
• Review schedules, maintain curriculum data, and audit accuracy of catalog info.
• Support registrar operations including transcripts, enrollment changes, and graduation processing.
• Assist with university events and other registrar duties.

Conocimientos

Customer service

Microsoft Office

Data entry/records

Communication skills

Educación

High school diploma or equivalent

Associate degree or higher preferred

Herramientas

Banner

Catalog management software

Descripción del empleo

University of North Carolina Pembroke is seeking an Administrative Support Specialist (Catalog Specialist) to manage the academic catalog, maintain curriculum and schedule data, and ensure data accuracy across systems. The role includes delivering excellent customer service to students, faculty, staff, and external constituents and supporting enrollment and graduation processes.

The position requires a high school diploma or equivalent with at least one year of related office experience; an