Structured Claims Development Internship

Travelers Companies, Inc.; Baltimore (MD); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Housing assistance not provided

Job summary

Travelers is offering a Claim Intern program in the United States. This internship provides hands-on experience with personal and business insurance claims, on-the-job training, and structured onboarding to Travelers systems and protocols.

You will learn to investigate, negotiate, and resolve claims, estimate damages, and determine applicable coverages while communicating effectively with customers. The program includes ride-alongs with experienced staff and a mentor to guide core assignments.

Qualifications

• Preferred cumulative GPA of 3.0 or above.
• Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline.
• Knowledge of Microsoft Office.

Responsibilities

• Structured onboarding to Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process through strong verbal and written communication skills.
• Observe the work of the Claim Professional through desk and “ride-alongs” with experienced employees.
• Work with a designated manager/mentor to develop knowledge of claims through core assignments.
• Develop a strong foundation of customer service, analytical and problem-solving skills.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

Skills

Microsoft Office

Education

Bachelor’s degree

Job description

Travelers is offering a Claim Intern program in the United States. This internship provides hands-on experience with personal and business insurance claims, on-the-job training, and structured onboarding to Travelers systems and protocols.

You will learn to investigate, negotiate, and resolve claims, estimate damages, and determine applicable coverages while communicating effectively with customers. The program includes ride-alongs with experienced staff and a mentor to guide core assignments.