Stretch Practitioner

Stretch Zone; Portage (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Job summary

Stretch Zone in Portage, MI is seeking a Lead Sales Associate to manage the studio and drive membership growth through our practitioner‑assisted stretch model. You will lead a team of Sales Associates, coach them to exceed daily and monthly targets, and deliver outstanding guest experiences.

In this role you will monitor KPIs, partner with the General Manager on sales strategy, promote add-ons, and ensure consistent follow‑through with members.

Qualifications

• Proven ability to lead a sales team and connect with guests to convert to members after a session.
• Strong customer service focus with the ability to handle inquiries and concerns.
• Experience coaching staff to meet or exceed sales goals and KPIs.
• Excellent time management and multitasking skills to run daily operations.

Responsibilities

• Drive membership sales for each guest who enters the studio.
• Greet guests, schedule appointments, answer calls, and address member concerns.
• Lead and coach Sales Associates, ensuring daily operations meet monthly targets.
• Retain members through daily operation guides, excellent service, and follow-ups.
• Lead by example, exceed expectations, and support the team daily.
• Track KPIs to understand studio performance and assist the GM with sales reporting.
• Promote practitioner-assisted stretching by hitting sales goals and encouraging add-ons.

Skills

Sales leadership

Customer service

Team coaching

Time management

Job description

Hiring Opportunities

Full or Part‑time fitness professionals, exercise science majors, physical therapy assistants, or physical therapy students are invited to apply.

Job Overview

As a Lead Sales Associate at Stretch Zone, you will manage the studio and help clients achieve their goals through our practitioner‑assisted stretch model. You will lead a team of Sales Associates, drive membership sales, and uphold high standards of customer service.

Responsibilities

• Drive membership sales for each guest who enters the studio.
• Provide excellent customer service: greet guests, schedule appointments, answer calls, and address member concerns.
• Lead and coach Sales Associates, holding them accountable for daily operations and monthly goals.
• Retain members by following daily operation guides, delivering great service, and conducting consistent follow‑ups.
• Lead by example, exceeding expectations and supporting the team daily.
• Track KPIs to understand studio performance and assist the General Manager in monitoring and reporting sales metrics.
• Promote the value of practitioner‑assisted stretching by hitting sales goals, encouraging add‑ons, and improving sales skills.

Qualifications

• Successful sales leaders who can confidently connect with guests and convert them to members after a first session.
• Driven and competitive, holding staff accountable to exceed sales goals.
• Well‑organized with exceptional time‑management and multitasking skills.
• Goal‑oriented, responsible for assisting the General Manager in setting and attaining goals.

Benefits

• Bonus based on performance.

We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.