General Manager/Lead Sales Associate

Stretch Zone; Clayton (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Wellness resources

Bonus based on performance

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Stretch Zone is seeking a Lead Sales Associate to manage the studio and drive membership sales through our practitioner-assisted stretch model. You will guide the Sales Associates, ensure excellent guest service, and lead daily operations to achieve monthly goals.

The role emphasizes KPI tracking, accountability for sales targets, and promoting the value of our method. A results-driven leader with strong time management will thrive here.

Qualifications

• Sales leadership required to convert guests to members.
• Driven and competitive with accountability for sales goals.
• Well organized with strong time management and multitasking skills.
• Able to set and help attain goals with the General Manager.

Responsibilities

• Drive membership sales within the studio and mentor the Sales Associates.
• Greet guests, schedule appointments, answer calls, and address member concerns.
• Lead and coach Sales Associates and manage daily operations and monthly goals.
• Track KPIs and report sales metrics to the General Manager.
• Promote practitioner-assisted stretching and hit sales goals.

Skills

Sales leadership

Sales goal ownership

Time management

Multitasking

Goal setting

Job description

Benefits

• Paid time off
• Wellness resources
• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Welcome to Stretch Zone.

At Stretch Zone, we believe that nothing is more important than your health. As a Lead Sales Associate at Stretch Zone, your primary job is to manage the studio and help people realize their own goals through our unique membership model of practitioner-assisted stretch.

Responsibilities

• As the Lead Sales Associate, your primary responsibility is to drive membership sales within the studio and hold the Sales Associate to the same standard.
• Drive membership sales to each guest who comes into Stretch Zone.
• Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
• Lead and coach your Sales Associates and hold them accountable for all daily operations and monthly goals.
• Driving member retention by following the daily operation guides, great customer service, and consistent follow-ups
• Lead by example by going above and beyond what is asked of you and supporting and guiding your team daily.
• Tracking KPIs so you understand how your studio is performing and assisting the General Manager in understanding and tracking all key sales metrics.
• Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve you and your Sales Associate’s sales skills.

Qualifications

• Sales leaders who can confidently connect with all guests and convert them to members after their first session.
• Being driven and competitive by holding your staff accountable to exceeding all sales goals
• Well organized, we are looking for someone who has exceptional time management and multitasking skills.
• Goal setter, responsible for assisting the General Manager in setting and attaining all goals.

Stretch Zone Overview

• Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior.
• Our clients enjoy an increase in athletic performance and range of motion, as well as reduced stiffness and improved reaction time.
• Check out more about "Our Method" - https://www.stretchzone.com/our-method

Stretch Zone Clientele

• Stretch Zone has helped 535,279 clients feel and perform their best!
• Stretch Zone has also enjoyed helping many pro-athletes reach their athletic best – in the NFL, NBA, MLB, & ATP.
• This includes sports celebrities from the U.S. Open Champion, the NFL’s Most Valuable Player, and even the IBF Light Heavyweight Champion of the world.

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.