Strategy Product Manager Intern: Content Safety & AI

TikTok

San Jose (CA)

On-site

USD 40,000 - 57,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Paid holidays

Housing allowance

Job summary

TikTok is offering a campus internship focused on safety moderation and product support. You will assist in refining moderation queues, analyzing performance metrics, and contributing to LIVE Safety features, gaining hands-on experience with data-driven decision making in a fast-paced tech environment.

Ideal candidates are pursuing CS/Analytics degrees, with basic analytical skills and strong communication for cross-functional collaboration.

Qualifications

Currently pursuing an undergraduate or master degree in computer science, analytics, information technology or related discipline.
Foundational understanding of safety, product management or product design demonstrated through coursework, projects, or internships.
Basic proficiency with analytical tools and data sense gained through coursework or projects.
Good communication skills to coordinate with cross-functional teammates.

Responsibilities

Assist in the optimization and revamp of the Human Moderation queue, supporting design and execution across task allocation, priority management, and moderator experience improvement in manual review workflows.
Help build and refine metric frameworks related to review efficiency, quality, and collaboration; monitor performance and support strategy iteration based on outcomes.
Contribute to LIVE Safety product features and workflows, aiding governance and user trust in content safety.
Identify risk points and bottlenecks in moderation systems through data analysis and business feedback.