AI Product Manager — Content Ecosystem & Safety

TikTok; San Jose, Northern (CA, KY); Hybrid; USD 123,000 - 184,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Short-term and long-term disability

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days Paid Personal Time

Job summary

TikTok is seeking a Product Manager in San Jose to shape AI-driven content understanding, moderation, and safety features across a global ecosystem. The role centers on driving product strategy and collaborating with Policy, Trust & Safety, Engineering, Data Science, and Operations to deliver impactful solutions.

You will translate business needs into clear roadmaps, build multimodal capabilities, and establish rigorous evaluation metrics to continuously improve model performance.

Qualifications

• Bachelor's degree or recent graduate in CS/related field.
• Interest in AI products, content ecosystems, or online safety.
• Data-driven mindset with ability to define metrics and use data to inform decisions.
• Strong communication skills and experience working cross-functionally.

Responsibilities

• Drive content understanding and classification across TikTok’s global ecosystem, including moderation, labeling, and multilingual content comprehension.
• Improve the accuracy, scalability, and coverage of AI-powered content detection systems to ensure platform safety.
• Collaborate with cross-functional teams (Policy, Trust & Safety, Engineering, Data Science, Operations) to identify gaps and define product solutions.
• Translate business needs and regional requirements into clear product roadmaps and deliverables.
• Build core product capabilities such as multimodal understanding, data pipelines, and annotation tools.
• Define evaluation frameworks (e.g., precision, recall) and run experiments to continuously improve model performance.

Skills

AI products

Content ecosystems

Data-driven mindset

Cross-functional communication

Education

Bachelor's degree in computer science, statistics, information management, data science or related discipline

Job description

TikTok is seeking a Product Manager in San Jose to shape AI-driven content understanding, moderation, and safety features across a global ecosystem. The role centers on driving product strategy and collaborating with Policy, Trust & Safety, Engineering, Data Science, and Operations to deliver impactful solutions.

You will translate business needs into clear roadmaps, build multimodal capabilities, and establish rigorous evaluation metrics to continuously improve model performance.