Product Operations Intern for Safety & Content Governance

TikTok; San Jose (CA); On-site; USD 27,000 - 29,000; Part time

Benefits offered by this job

Housing allowance

Job summary

TikTok is seeking a Project Intern to contribute to short-term safety and governance projects across global markets. You will gain hands-on experience while collaborating with Safety, Policy, Legal, and ML teams to translate evolving safety requirements into scalable product solutions.

Responsibilities include day-to-day safety operations, review-quality improvements, data analysis, and SOP development. This internship offers practical exposure in a fast-paced environment and room to explore

Qualifications

• Currently pursuing an undergraduate degree in a relevant field.
• Strong analytical and structured problem-solving abilities with a data-driven approach.
• Excellent communication and collaboration skills for cross-functional teams.
• Chinese language fluency is required to partner with stakeholders in China market.

Responsibilities

• Support day-to-day operations related to platform safety and content governance, including content review, risk identification, and enforcement-related workflows.
• Assist in maintaining and improving review-quality processes, including review guidelines, workflows, quality checks, metric tracking, and basic data analysis.
• Monitor key operational metrics and risk trends, support Root-Cause Analysis (RCA), and help identify opportunities to improve review quality and operational processes.
• Support the development and optimization of SOPs, escalation processes, AI model training and evaluation solutions, and quality-assessment mechanisms.
• Collaborate with cross-functional teams including Algorithm, Engineering, Data Science, Policy, Ops and Global Operations to support safety-related tools, workflows, and projects.
• Assist with key-market and cross-regional initiatives to ensure operational processes are aligned with platform policies and relevant compliance requirements.

Skills

Analytical skills

Project management

Communication

Chinese language

Education

Pursuing undergraduate degree in a relevant field

Tools

Data analysis tools

Job description

TikTok is seeking a Project Intern to contribute to short-term safety and governance projects across global markets. You will gain hands-on experience while collaborating with Safety, Policy, Legal, and ML teams to translate evolving safety requirements into scalable product solutions.

Responsibilities include day-to-day safety operations, review-quality improvements, data analysis, and SOP development. This internship offers practical exposure in a fast-paced environment and room to explore