Strategy & Ops Lead — AI-Driven Healthcare Ops

Health Data Innovations, Inc.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Equity grant (ISO, 5-year)

Comprehensive medical, dental, vision

401(k) with 4% match

Unlimited PTO + year-end break

Prime office in Soho, NYC

Team events

Job summary

Health Data Innovations, Inc. is seeking a Strategy & Ops professional to lead high-impact, data-driven operational initiatives for Ferry in New York City. You will own end-to-end processes, work closely with founders, and drive improvements across workflows, partnerships, and new services using AI-powered approaches.

The role emphasizes independence, accountability, and a strong focus on balancing rapid growth with profitability in a dynamic startup environment.

Qualifications

• Experience in a role requiring analytical thinking, operational discipline, and outcome ownership.
• Excellent written and verbal communication skills.
• Experience in or excitement to understand healthcare payers, providers, and patients.
• Ability to work with urgency and deliver creative solutions.

Responsibilities

• Take full ownership of challenges and deliverables, with emphasis on end-to-end operations to support a growing patient base.
• Develop and maintain data analyses to identify optimization opportunities and monitor performance as improvements are tested.
• Collaborate with engineers to implement AI-powered efficiency gains.
• Explore new workflows, partnerships, and product opportunities.
• Work with founders on strategic decisions balancing rapid growth with profitability.

Skills

Analytical thinking

Operational discipline

Outcome ownership

Communication skills

Bias for action

Job description

Health Data Innovations, Inc. is seeking a Strategy & Ops professional to lead high-impact, data-driven operational initiatives for Ferry in New York City. You will own end-to-end processes, work closely with founders, and drive improvements across workflows, partnerships, and new services using AI-powered approaches.

The role emphasizes independence, accountability, and a strong focus on balancing rapid growth with profitability in a dynamic startup environment.