Strategy & Operations Manager — AI-Powered Growth

Sweet James, LLP; Newport Beach (CA); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with 2% match

Paid time off

Career development

Job summary

Sweet James Accident Attorneys is seeking a Manager of Strategy & Operations to join the Office of the CEO. This execution role owns initiatives from diagnosis to implementation and measures impact on business performance.

You will rotate across contact center, operations, technology and growth priorities, shaping how the firm scales. The role requires building models, driving change, and aligning teams to strategic outcomes.

Qualifications

• 2-4 years of professional experience in management consulting at a top-tier firm, business operations or strategy at a high-growth company, corporate transformation, or a private equity operations group.

Responsibilities

• Diagnose performance: Identify where the business is underperforming, structure the problem, and define what success looks like.
• Build the analysis: Construct the models, size the opportunities, and build the business cases that inform executive decisions; pull and interrogate your own data.
• Deliver the result: Run the implementation yourself, through to the operating change and the measured outcome.
• Move work across functions: Drive progress where you hold no formal authority, earning credibility with operators by understanding their work before changing it.
• Institutionalize what works: Convert delivered initiatives into repeatable systems and hand them to the function that will own them.
• Advance technology and product priorities: Partner with engineering and product leadership on prioritization, roadmap, and delivery.
• Communicate to the executive team: Translate analysis into crisp recommendations for the Chief of Staff, the CEO, and the executive team.

Skills

Management consulting

Operations

Strategy

Quantitative analysis

Cross-functional collaboration

Presentation skills

Job description

Sweet James Accident Attorneys is seeking a Manager of Strategy & Operations to join the Office of the CEO. This execution role owns initiatives from diagnosis to implementation and measures impact on business performance.

You will rotate across contact center, operations, technology and growth priorities, shaping how the firm scales. The role requires building models, driving change, and aligning teams to strategic outcomes.