Strategy & Operations Director, Healthcare Programs

Stepful; New York (NY); Hybrid; USD 180,000 - 220,000; Full time

Benefits offered by this job

Meaningful equity stake

Health insurance (medical, dental, V"I

401(k)

FSA/HSA and commuter benefits

Learning stipend

Open vacation policy

15 work-from-anywhere days

Job summary

Stepful in New York, NY, is seeking a Director of Strategy & Operations to own end-to-end delivery of surgical services programs and drive scale across education initiatives. You will lead a team of program directors, instructors, and coordinators, collaborating with Product, Policy, Sales, and Customer Success to meet regulators and deliver measurable outcomes for healthcare providers.

The role reports to the SVP, Operations and is hybrid in NYC, ideal for a strong operator who thrives in

Qualifications

• Strong analytical thinking and data-driven decision making.
• Excellent written and verbal communication skills.
• Ability to lead cross-functional teams including Product, Sales, Education, and Operations.
• Proven track record delivering programs at scale in a high-growth startup.

Responsibilities

• Own end-to-end delivery of surgical services programs and potential expansion to other programs.
• Develop and execute initiatives to accelerate enrollment, retention, and scale.
• Collaborate with Curriculum, Product, Policy, Sales and Customer Success to meet regulatory and accreditation standards.

Skills

Analytical thinking

Clear communication

Cross-functional collaboration

Operational excellence

Execution focus

Leadership (7+ years)

Job description

Stepful in New York, NY, is seeking a Director of Strategy & Operations to own end-to-end delivery of surgical services programs and drive scale across education initiatives. You will lead a team of program directors, instructors, and coordinators, collaborating with Product, Policy, Sales, and Customer Success to meet regulators and deliver measurable outcomes for healthcare providers.

The role reports to the SVP, Operations and is hybrid in NYC, ideal for a strong operator who thrives in