Director, Provider Operations: Scale, Launch & Optimize Healthcare

K Health Inc.; New York (NY); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Stock options

Hybrid schedule

Vacation days

Company holidays

Parental leave

Health insurance

Job summary

K Health Inc. in New York City is seeking a Director of Provider Operations to lead teams that license, credential, onboard, and schedule physicians and APPs, ensuring readiness to deliver exceptional care.

You will oversee provider operations end-to-end and drive scalable processes, workforce management, and cross-functional collaboration with Medical Leadership, Recruiting, Product, Engineering, Finance, Legal, and partners to support growth and new markets.

Qualifications

• 8+ years of experience in healthcare operations or similar roles.
• 4+ years leading managers and high‑performing operational teams.
• Proven experience building and improving operational processes at scale.
• Strong analytical skills and a data‑driven approach to decision‑making.
• Excellent communication skills and ability to influence across functions.
• Comfortable operating in a fast‑paced, high‑growth environment with evolving priorities.

Responsibilities

• Lead the teams responsible for provider licensing, credentialing, onboarding, workforce management, scheduling, and provider support.
• Build scalable operational processes that improve efficiency, quality, and the provider experience.
• Develop managers and build a high‑performing, accountable organization.
• Own provider operational readiness from offer acceptance through first patient.
• Partner with Medical Leadership to ensure provider capacity aligns with patient demand.
• Define KPIs, dashboards, and operating rhythms to measure performance and identify opportunities for improvement.
• Leverage technology and automation to simplify operations and reduce manual work.
• Partner cross‑functionally to launch new markets, support strategic initiatives, and continuously improve provider operations.

Job description

K Health Inc. in New York City is seeking a Director of Provider Operations to lead teams that license, credential, onboard, and schedule physicians and APPs, ensuring readiness to deliver exceptional care.

You will oversee provider operations end-to-end and drive scalable processes, workforce management, and cross-functional collaboration with Medical Leadership, Recruiting, Product, Engineering, Finance, Legal, and partners to support growth and new markets.