Strategy & Operations Associate — Fintech for Dashers

DoorDash, Inc.; Austin (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) with match

Parental leave 16 weeks

Medical, dental, and vision

11 paid holidays

Mental health program

Disability and life insurance

Job summary

DoorDash's Dasher Financial team is hiring an Associate, Strategy & Operations to help build the operations of a bank program at scale for millions of Dashers. You will own a core area end to end, convert ambiguous problems into structured plans, build monitoring, manage external vendors and SLAs, and drive disputes & support and growth initiatives across product, engineering, and legal teams.

The ideal candidate has 2–3 years in high-growth teams, is data-driven (SQL or Excel), curious, and

Qualifications

• 2–3 years of experience in high-growth teams.
• Exceptional problem-solving skills with data-backed decisions.
• Curious, driven, and comfortable with ambiguity.
• Willingness to learn quickly and take ownership.
• Bachelor’s Degree in a related field.

Responsibilities

• Own a core area of the Crimson banking program end to end, including metrics, operating model, and cross-functional partners.
• Turn ambiguous operational problems into structured plans and drive them with Product, Engineering, Legal, and external partners.
• Build monitoring and mechanisms to catch issues before users report them.
• Manage external vendors and partners, uphold SLAs, escalate when needed, and negotiate requirements.

Skills

Problem solving

SQL

Excel modeling

Data-driven decisions

Collaboration

Ambiguity tolerance

Education

Bachelor's Degree in a related field

Tools

SQL

Excel

Job description

DoorDash's Dasher Financial team is hiring an Associate, Strategy & Operations to help build the operations of a bank program at scale for millions of Dashers. You will own a core area end to end, convert ambiguous problems into structured plans, build monitoring, manage external vendors and SLAs, and drive disputes & support and growth initiatives across product, engineering, and legal teams.

The ideal candidate has 2–3 years in high-growth teams, is data-driven (SQL or Excel), curious, and