Strategy & Operations Associate - Dasher Fintech

DoorDash, Inc.; Washington; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave (16 weeks)

Wellness benefits

Commuter benefits match

Paid time off & paid sick leave

Job summary

DoorDash's Dasher Financial Strategy & Operations team is building the operations of a bank program at scale, used by millions of Dashers monthly. This Associate role focuses on turning tough operational problems into clear plans and driving them through Product, Engineering, Legal, and external partners.

You will own the Crimson support and disputes experience, oversee onboarding and growth campaigns, and optimize key metrics like deposits and bill-pay adoption in a fast-moving fintech context.

Qualifications

• 2-3 years of experience in high-growth teams or related fields.
• Strong problem-solving skills with data-driven approach.
• Curious, driven and able to operate with ambiguity.

Responsibilities

• Own a core area of the Crimson banking program end to end with metrics and cross-functional partners.
• Turn ambiguous operational problems into structured plans and drive them with Product, Engineering, Legal, and vendors.
• Build monitoring and failure-catch mechanisms prior to user impact.
• Manage external vendors and partners and ensure SLAs are met.

Skills

SQL

Excel

Data-driven

Education

Bachelor's Degree

Job description

DoorDash's Dasher Financial Strategy & Operations team is building the operations of a bank program at scale, used by millions of Dashers monthly. This Associate role focuses on turning tough operational problems into clear plans and driving them through Product, Engineering, Legal, and external partners.

You will own the Crimson support and disputes experience, oversee onboarding and growth campaigns, and optimize key metrics like deposits and bill-pay adoption in a fast-moving fintech context.