Strategic Workforce Planning & Analytics Analyst

Citizens Bank; United States; Hybrid; USD 90,000 - 140,000; Full time

Job summary

Citizens Bank seeks a Strategic Workforce Planning Analyst to join the Human Resource Analytics team. You will partner with HR, Finance, and business leaders to translate workforce data into strategic insights, build models, and influence talent decisions.

You will develop dashboards and scenarios, communicating findings to executives with a data-driven storytelling approach. The role emphasizes blending advanced analytics with business judgment, supporting HR systems and platforms, and

Qualifications

• Strong background in workforce analytics and planning.
• Experience translating data into actionable workforce insights.
• Proven ability to present complex analyses to senior stakeholders.

Responsibilities

• Support and administer workforce planning and analytics initiatives.
• Synthesize goals with HR, productivity, and market data to assess headcount needs.
• Develop workforce simulations and scenario analyses.
• Apply statistical methods and data mining to workforce data.
• Create data storytelling and visualizations for business customers.
• Design dashboards in HR planning platforms using SQL, WebFOCUS, Tableau, and Excel.
• Communicate findings and manage stakeholder expectations.
• Address ad hoc reporting requests and promote self-service analytics.
• Manage access, data governance, and vendor relations in planning platforms.
• Draft requirements for technology enhancements.

Skills

Advanced analytics

HR business acumen

Data storytelling

Cross-functional collaboration

Scripting: Python/R

SQL querying

Data visualization

HR systems knowledge

Attention to detail

Data governance

Tools

SQL

Tableau

WebFOCUS

Excel

Power BI

R Studio

Snowflake

Workday Adaptive Planning

OrgVue

Job description

Citizens Bank seeks a Strategic Workforce Planning Analyst to join the Human Resource Analytics team. You will partner with HR, Finance, and business leaders to translate workforce data into strategic insights, build models, and influence talent decisions.

You will develop dashboards and scenarios, communicating findings to executives with a data-driven storytelling approach. The role emphasizes blending advanced analytics with business judgment, supporting HR systems and platforms, and