Strategic Workforce Planner - Impacting Healthcare Access
Taleo
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Job summary
UnitedHealthcare in Minnetonka, MN is seeking a Delivery Senior Workforce Analyst to join the Strategic Planning and Analytics Workforce team. You will maintain and execute the Workforce Vision and help UnitedHealth Group contact centers become a competitive advantage for the company.
This role focuses on data-driven planning, forecasting, and actionable insights that improve staffing, service levels, and customer experience across channels.
Job description
UnitedHealthcare in Minnetonka, MN is seeking a Delivery Senior Workforce Analyst to join the Strategic Planning and Analytics Workforce team. You will maintain and execute the Workforce Vision and help UnitedHealth Group contact centers become a competitive advantage for the company.
This role focuses on data-driven planning, forecasting, and actionable insights that improve staffing, service levels, and customer experience across channels.
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