Senior Workforce Strategist - Remote Healthcare Operations

Humana Inc; Topeka (KS); Remote; USD 71,000 - 98,000; Full time

Job summary

Humana, Inc. seeks a Senior Workforce Management Professional to lead forecasting, staffing, and reporting for enterprise-wide workforce decisions.

You will blend advanced analytics with day-to-day scheduling, case assignment, and workforce administration, while shaping longer-term workforce planning. Remote role with EST hours, occasional travel, and a strong emphasis on data-driven insights for leadership and operational teams.

Qualifications

• 6+ years of Workforce Management experience including forecasting and planning.
• Advanced data analysis and reporting experience; ability to drive decisions.
• Proficient in Excel, PowerPoint, Word; strong communication skills.
• Experience supporting healthcare operations and physician groups is a plus.

Responsibilities

• Perform short- and mid-range forecasting for staffing needs using real-time data.
• Manage daily case assignment, scheduling, and workload trends for teams.
• Create actionable reports for Physician Leadership and Medical Directors.
• Translate data into insights to balance daily needs with long-term planning.
• Ensure compliance with policies and optimize workforce processes.
• Collaborate with leadership to support operational execution and initiatives.

Skills

Forecasting

Inventory management

Tactical planning

Advanced Excel

Data analysis

Communication skills

Stakeholder management

Healthcare operations experience

Tools

Verint Workforce Management

Job description

Humana, Inc. seeks a Senior Workforce Management Professional to lead forecasting, staffing, and reporting for enterprise-wide workforce decisions.

You will blend advanced analytics with day-to-day scheduling, case assignment, and workforce administration, while shaping longer-term workforce planning. Remote role with EST hours, occasional travel, and a strong emphasis on data-driven insights for leadership and operational teams.