Workforce Planning Analyst

Taleo; Minnetonka (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

UnitedHealthcare in Minnetonka, MN is seeking a Delivery Senior Workforce Analyst to join the Strategic Planning and Analytics Workforce team. You will maintain and execute the Workforce Vision and help UnitedHealth Group contact centers become a competitive advantage for the company.

This role focuses on data-driven planning, forecasting, and actionable insights that improve staffing, service levels, and customer experience across channels.

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Workforce Planning Analyst (2390295)

Workforce Planning Analyst - 2390295

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to startCaring. Connecting. Growing together.

We have an opportunity for a Delivery Senior Workforce Analyst to work with our Strategic Planning and Analytics Workforce team to maintain and execute on the Workforce Vision of “Enabling UnitedHealth Group contact centers to become a Competitive Advantage for our company.