Strategic Workforce Optimization Lead

9025 CVS Shared Services Resources LLC; Oklahoma; On-site; USD 83,000 - 183,000; Full time

Job summary

CVS Health is seeking a Workforce Optimization Manager to shape and execute workforce strategies across the enterprise. This role partners with leaders and functions to align plans with business objectives, manage risks, and ensure compliance with employment laws.

You will drive end-to-end projects, use data to identify emerging risks, influence talent decisions, and translate legal and business needs into scalable system requirements, delivering future-ready outcomes in a fast-paced environment.

Qualifications

• 7+ years of related HR experience, preferably with HRBP or equivalent.
• Excellent consulting, influencing, strategic thinking and project management skills.
• Strong knowledge of full-cycle workforce optimization activities including, supporting organizational restructuring and employment law.
• Familiarity with WARN, OWBPA, EEO Title VII, ERISA, and Section 409A of the Internal Revenue Code.
• Proven ability to manage multiple projects independently in a fast-paced, agile environment with a strong attention to detail.
• Ability to partner with technology teams for system enhancements.
• Effective communication, interpersonal, and problem-solving skills.

Responsibilities

• Drive end-to-end project management for high-impact workforce optimization initiatives, operating effectively in grey areas where requirements, risks, and stakeholder inputs may be evolving.
• Partner closely with Government Affairs, Legal, Talent Acquisition, Communications, and HR to scope work, align resources, manage timelines, mitigate risk while managing the project plan.
• Serve as an enterprise-wide strategic advisor to leaders at all levels, providing consultative guidance in complex, ambiguous, and high-impact scenarios where solutions are not clearly defined and require strategic judgment, influence, and risk assessment to inform workforce strategy and future-state design.
• Influence talent decisions by evaluating current capabilities against future organizational needs, identifying skill gaps, and recommending workforce solutions that enable long-term business success and adaptability.
• Leverage data to proactively identify workforce activities and emerging risks, delivering actionable insights and strategic recommendations that inform organizational design and talent decisions.
• Lead strategic process improvements and system enhancements for severance administration technology, translating complex and evolving business and legal needs into scalable system requirements.
• Own end-to-end solution integrity by defining requirements, designing and executing test scripts, and overseeing full regression testing to ensure compliant, reliable, and future-ready outcomes.
• Ensure compliance with state/federal laws (WARN, OWBPA, EEO Title VII, ERISA, Section 409A of the Internal Revenue Code, etc.) and company policies.

Skills

HR leadership

Project management

Strategic thinking

Consulting

Influencing

Employment law knowledge

Education

Bachelor's degree or equivalent

Job description

CVS Health is seeking a Workforce Optimization Manager to shape and execute workforce strategies across the enterprise. This role partners with leaders and functions to align plans with business objectives, manage risks, and ensure compliance with employment laws.

You will drive end-to-end projects, use data to identify emerging risks, influence talent decisions, and translate legal and business needs into scalable system requirements, delivering future-ready outcomes in a fast-paced environment.