Strategic Workforce Analytics & Market Insights Lead

Digital Federal Credit Union; Marlborough (MA); Hybrid; USD 93,000 - 112,000; Full time

Benefits offered by this job

Generous 401(k) match

Paid time off

Job summary

First Tech is seeking a Senior Workforce Planning Analytics & Market Intelligence Specialist to transform talent and workforce data into actionable insights and strategic guidance. The role focuses on visibility into talent health, workforce trends, and external market intelligence to inform talent strategies.

The position involves developing forecasts, monitoring risks, and partnering with leaders and HR to align workforce strategies with business objectives, while ensuring readiness for future

Qualifications

• Bachelor's degree in field relevant to role or 4 additional years of relevant experience in lieu of a degree.
• 4+ years' experience in workforce trends, forecasting talent requirements, and workforce readiness.
• Strong ability to analyze complex data, identify trends, and translate findings into practical business recommendations.

Responsibilities

• Develop and deliver key talent metrics and insights, including bench strength, succession health, retention risk, and internal mobility trends.
• Analyze workforce data, business trends, and organizational priorities to assess current and future talent supply and demand needs, as well as identifying patterns, risks, and opportunities.
• Translate complex data into clear, actionable insights and executive-ready narratives.
• Develop workforce forecasts, scenarios, and planning models that support operational and strategic decision-making across multiple functions.
• Identify workforce risks, capability gaps, and talent-related challenges, and recommend solutions to address priority business needs.
• Partner with leaders, HR, and other stakeholders to understand workforce requirements and translate business objectives into actionable workforce strategies.
• Evaluate labor market, industry, and internal workforce trends to provide insights that inform planning efforts and talent investments.
• Lead or support workforce planning initiatives and projects, ensuring deliverables are completed on time and aligned with organizational objectives.
• Interpret workforce policies, planning frameworks, and analytical findings to address unique business situations and emerging workforce challenges.
• Use quantitative and qualitative analysis to solve complex workforce issues that may affect multiple teams, functions, or business areas.
• Prepare reports, presentations, and recommendations that communicate workforce insights and support informed decision-making.
• Provide guidance, knowledge sharing, and informal coaching to colleagues while promoting consistent workforce planning practices and methodologies.

Skills

Workforce forecasting

Scenario planning

Data modeling

Reporting

Cross-functional collaboration

Data visualization

Communication

Excel / spreadsheets

Education

Bachelor's degree or equivalent

Job description

First Tech is seeking a Senior Workforce Planning Analytics & Market Intelligence Specialist to transform talent and workforce data into actionable insights and strategic guidance. The role focuses on visibility into talent health, workforce trends, and external market intelligence to inform talent strategies.

The position involves developing forecasts, monitoring risks, and partnering with leaders and HR to align workforce strategies with business objectives, while ensuring readiness for future