Strategic Workforce Analytics & Market Intelligence Lead

Digital Federal Credit Union; Chelmsford (MA); Hybrid; USD 93,000 - 112,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Generous 401(k) match

Paid Time Off and holidays

Job summary

First Tech is seeking a Senior Workforce Planning Analytics & Market Intelligence Specialist to transform talent and workforce data into actionable insights that guide strategic decision-making. You will forecast talent requirements, analyze trends, and identify opportunities to strengthen workforce readiness across Hillsboro, OR and Marlborough, MA in a hybrid setup.

Responsibilities include delivering key metrics, building forecasting models, and communicating executive-ready narratives to

Qualifications

• 4+ years' experience in workforce trends, forecasting talent requirements, and workforce readiness.
• Demonstrated ability to analyze complex data, identify trends, and translate findings into practical business recommendations.
• Strong experience with workforce forecasting, scenario planning, data modeling, and reporting methodologies.
• Ability to manage multiple priorities and independently drive projects with moderate scope and complexity.
• Strong problem-solving, critical thinking, and decision-making skills with the ability to balance competing business needs.
• Effective collaboration and relationship-building skills, with the ability to work across functions and influence stakeholders through data-driven insights.
• Advanced proficiency in workforce analytics tools, reporting platforms, spreadsheets, and data visualization techniques.
• Strong written and verbal communication skills with the ability to present complex information clearly to a variety of audiences.
• Required Education: Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)

Responsibilities

• Develop and deliver key talent metrics and insights, including bench strength, succession health, retention risk, and internal mobility trends.
• Analyze workforce data, business trends, and organizational priorities to assess current and future talent supply and demand needs, as well as identifying patterns, risks, and opportunities.
• Translate complex data into clear, actionable insights and executive-ready narratives.
• Develop workforce forecasts, scenarios, and planning models that support operational and strategic decision-making across multiple functions.
• Identify workforce risks, capability gaps, and talent-related challenges, and recommend solutions to address priority business needs.
• Partner with leaders, Human Resources, and other stakeholders to understand workforce requirements and translate business objectives into actionable workforce strategies.
• Evaluate labor market, industry, and internal workforce trends to provide insights that inform planning efforts and talent investments.
• Lead or support workforce planning initiatives and projects, ensuring deliverables are completed on time and aligned with organizational objectives.
• Interpret workforce policies, planning frameworks, and analytical findings to address unique business situations and emerging workforce challenges.
• Use quantitative and qualitative analysis to solve complex workforce issues that may affect multiple teams, functions, or business areas.
• Prepare reports, presentations, and recommendations that communicate workforce insights and support informed decision-making.
• Provide guidance, knowledge sharing, and informal coaching to colleagues while promoting consistent workforce planning practices and methodologies.

Skills

Workforce forecasting

Data modeling

Reporting methodologies

Cross-functional collaboration

Data visualization

Communication skills

Problem solving

Education

Bachelor's degree or equivalent experience

Tools

Spreadsheets

Reporting platforms

Data visualization tools

Job description

First Tech is seeking a Senior Workforce Planning Analytics & Market Intelligence Specialist to transform talent and workforce data into actionable insights that guide strategic decision-making. You will forecast talent requirements, analyze trends, and identify opportunities to strengthen workforce readiness across Hillsboro, OR and Marlborough, MA in a hybrid setup.

Responsibilities include delivering key metrics, building forecasting models, and communicating executive-ready narratives to