Strategic Workers’ Compensation Claims Specialist

Liberty Mutual Insurance; Boise (ID); On-site; USD 52,000 - 76,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Claims Specialist to manage a caseload from investigation to resolution. The role involves determining liability and compensability, evaluating losses, and negotiating settlements while coordinating with claimants, policyholders, attorneys and other third parties.

The position includes training emphasizing enhanced customer service skills, with opportunities to grow within a collaborative claims team using advanced technology and resources provided by the

Qualifications

• Proven interpersonal, analytical and negotiation abilities required.
• Ability to provide information in a clear, concise manner and build effective relationships.

Responsibilities

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary.
• Assesses actual damages and conducts negotiations within authority limits to settle claims.
• Performs other duties as assigned.

Skills

Interpersonal skills

Analytical abilities

Education

Bachelor’s degree or equivalent with 1-year claims handling experience

Job description

Liberty Mutual Insurance is seeking a Claims Specialist to manage a caseload from investigation to resolution. The role involves determining liability and compensability, evaluating losses, and negotiating settlements while coordinating with claimants, policyholders, attorneys and other third parties.

The position includes training emphasizing enhanced customer service skills, with opportunities to grow within a collaborative claims team using advanced technology and resources provided by the