Strategic Vehicle Inventory Specialist

Wheels, LLC; Schaumburg (IL); On-site; USD 35,000 - 49,000; Full time

Job summary

Wheels, LLC is seeking an Inventory Specialist to investigate and resolve dealer, client, and driver issues to support vehicle securitization. You will assist in managing the VOR vendor network and provide responsive support to internal and external customers.

The role requires handling vehicle pickup problems, improving process efficiency, and collaborating with the Response Center for follow-ups as needed.

Qualifications

• High School diploma or GED required.
• Two to five years office/customer service experience.
• Knowledge of automobile leasing industry is beneficial, but not required.

Responsibilities

• Help attain highest possible net sale dollars by ensuring vehicles are picked up and ready for sale within predetermined department and client timeframes.
• Coordinate and manage a vehicle inventory of forty million dollars annually.
• Respond to customer and internal Salesforce requests in the Remarketing Auction Vehicle queue and manage escalated issues.
• Manage special client reporting to provide responsiveness and proper execution of vehicle securitization.
• Manage third party transportation vendor reporting to ensure that vehicles are delivered to the auction.
• Works with Account Team to streamline client specific process to ensure vehicle pickups.

Skills

Customer service

Detail oriented

Organization

Time management

Prioritization

Communication

Education

High School diploma or GED

Tools

Salesforce

VOR system

Microsoft Excel

Microsoft Word

Outlook

Job description

Wheels, LLC is seeking an Inventory Specialist to investigate and resolve dealer, client, and driver issues to support vehicle securitization. You will assist in managing the VOR vendor network and provide responsive support to internal and external customers.

The role requires handling vehicle pickup problems, improving process efficiency, and collaborating with the Response Center for follow-ups as needed.