Strategic Vehicle Inventory Coordinator

Wheels; Schaumburg (IL); On-site; USD 55,000 - 70,000; Full time

Job summary

Wheels is seeking an Inventory Specialist to investigate and resolve dealer, client, and driver issues to support securitization of Wheels or client assets. The role prioritizes timely vehicle pickups, strong vendor management, and proactive client reporting in a fast-paced environment.

The successful candidate will coordinate a large vehicle inventory, respond to Salesforce queues, and collaborate with client services, driver services, and regional sales management to ensure accurate, timely

Qualifications

• High School diploma or GED required.
• Two to five years office/customer service experience.
• Knowledge of automobile leasing industry is beneficial but not required.

Responsibilities

• Help attain highest possible net sale dollars by ensuring vehicles are picked up and ready for sale within predetermined department and client timeframes.
• Coordinate and manage a vehicle inventory of forty million dollars annually.
• Respond to customer and internal Salesforce requests in the Remarketing Auction Vehicle queue and manage escalated issues.
• Manage special client reporting to provide responsiveness and proper execution of vehicle securitization.
• Manage third party transportation vendor reporting to ensure that vehicles are delivered to the auction.
• Work with Account Team to streamline client specific process to ensure vehicle pickups.
• Proactively provide client reporting detailing vehicle delays and ETAs to fleet contacts upon request.
• Interpret weekly inventory reports, contact dealers to ensure that the vendor is being diligent during their verification process.
• Escape vehicles for follow-up when drivers did not turn in the vehicle.
• Manage aging inventory to ensure escalation to management.
• Research and resolve vendor inquiries related to driver / fleet contact information.
• Process vehicle terminations and update pick up information in the VOR system.
• Develop successful partnerships with vendors by building positive relationships.
• Train and coach vendor staff on Wheels policies and procedures.
• Serve internal customers effectively and professionally.
• Assist and maintain an effective working relationship with the Regional Sales Manager.
• Train and assist co-workers.
• Other duties as assigned.

Skills

Windows

Word

Excel

Outlook

Analytical thinking

Customer service

Communication

Detail oriented

Multitasking

Time management

Prioritization

Keyboarding

Education

High School diploma or GED

Tools

Windows

Word

Excel

Outlook

Job description

Wheels is seeking an Inventory Specialist to investigate and resolve dealer, client, and driver issues to support securitization of Wheels or client assets. The role prioritizes timely vehicle pickups, strong vendor management, and proactive client reporting in a fast-paced environment.

The successful candidate will coordinate a large vehicle inventory, respond to Salesforce queues, and collaborate with client services, driver services, and regional sales management to ensure accurate, timely