Strategic Transportation Account Manager

Southland Transportation Co.; Hickory (AL); On-site; USD 42,000 - 68,000; Full time

Job summary

Southland Transportation Co. is seeking an Account Manager to cultivate relationships with our assigned customer base, understanding unique requirements and coordinating transportation from start to finish.

You will collaborate with operations and sales to develop strategies, provide timely updates, and deliver cost-effective solutions that align with branch goals and core values. This role requires strong communication and organizational skills, with occasional travel as needed.

Qualifications

• High school diploma or GED is required.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking abilities.
• Customer-focused with relationship-building skills.
• Occasional travel may be required.

Responsibilities

• Serve as main point of contact for assigned customer base.
• Develop and execute sales strategies with operations to meet revenue targets.
• Provide exceptional customer service and resolve inquiries.
• Coordinate pick-up and delivery times for shipments.
• Update customer websites regularly.
• Accept EDI tenders and provide spot pricing.
• Maintain accurate records of sales activities and pipeline.
• Meet or exceed daily, weekly, and monthly KPIs.

Skills

Account management

Customer relationships

Sales strategies

Multitasking

Communication skills

Team collaboration

Problem solving

Data entry

Attention to detail

Education

High school diploma or GED

Job description

Southland Transportation Co. is seeking an Account Manager to cultivate relationships with our assigned customer base, understanding unique requirements and coordinating transportation from start to finish.

You will collaborate with operations and sales to develop strategies, provide timely updates, and deliver cost-effective solutions that align with branch goals and core values. This role requires strong communication and organizational skills, with occasional travel as needed.