Remote Strategic Accounts Manager

Southland Transportation Company; Hickory (NC); Sur place; USD 50 000 - 75 000; Plein temps

Résumé du poste

Southland Transportation Company is seeking an Account Manager to cultivate and manage relationships with our assigned customer base. You will understand client requirements, deliver transportation solutions, and oversee the end-to-end shipment process.

Maintain proactive communication through calls, emails, and chats. You will work with operations to implement sales strategies, stay current on industry trends, and ensure service levels meet or exceed targets while upholding Southland’s core

Qualifications

• Must have strong customer service and ability to manage multiple accounts.
• Proven ability to develop and execute sales strategies.
• Excellent communication and relationship-building skills.
• Capacity to work with cross-functional teams including operations.

Responsabilités

• Manage relationships with the assigned customer base and ensure their transportation needs are met.
• Coordinate pick-up and delivery times and monitor shipments.
• Provide proactive communication via phone, email, or chat.
• Develop and execute account plans to meet revenue targets.
• Collaborate with operations and sales to meet customer expectations.
• Maintain accurate records of sales activities and pipeline.
• Occasional travel for meetings.

Connaissances

Customer service

Sales strategy

Relationship building

Multitasking

Organizational skills

Communication

Formation

High school diploma or GED

Description du poste

Southland Transportation Company is seeking an Account Manager to cultivate and manage relationships with our assigned customer base. You will understand client requirements, deliver transportation solutions, and oversee the end-to-end shipment process.

Maintain proactive communication through calls, emails, and chats. You will work with operations to implement sales strategies, stay current on industry trends, and ensure service levels meet or exceed targets while upholding Southland’s core