Strategic Transformation Lead, Cross-Functional Initiatives

Liberty Mutual Insurance; Seattle (WA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Liberty Mutual Insurance, based in the United States, is seeking an Independent Agent Distribution Transformation Lead within USRM to steer large-scale cross-functional initiatives that enhance customer, agent, and employee experiences. The role requires synthesizing diverse perspectives into a cohesive strategy and aligning them with strategic priorities.

The Transformation Lead will build trust across senior stakeholders, coordinate scarce resources, and drive execution to turn strategy into

Qualifications

• Effective communication, influencing, organizational and analytical skills are required.
• Demonstrated capability in managing large, complex stakeholder projects.

Responsibilities

• Creates and leads the strategic direction for large scale cross functional initiatives that balance business strategy, marketplace research, and ideation for holistic customer and user solutions within the SBU.
• Defines the future target state and partners with solution delivery teams to identify the path to get there.
• Collaborates with executives, senior leaders, and other stakeholders to scope opportunities, develop, and prioritize projects in alignment with SBU strategy.
• Leverages analytics and data to understand how to optimize outcomes and apply user research to design direction.
• Dives deep into underlying tech architecture and supports the team in solutioning that closes gaps between business and technology.

Skills

Communication

Influencing

Organizational skills

Analytical skills

Education

4-year degree

Job description

Liberty Mutual Insurance, based in the United States, is seeking an Independent Agent Distribution Transformation Lead within USRM to steer large-scale cross-functional initiatives that enhance customer, agent, and employee experiences. The role requires synthesizing diverse perspectives into a cohesive strategy and aligning them with strategic priorities.

The Transformation Lead will build trust across senior stakeholders, coordinate scarce resources, and drive execution to turn strategy into