Remote Transformation Lead, Cross-Functional Programs

Liberty Mutual Fire Insurance Co.; Boston (MA); Remote; USD 137,000 - 257,000; Full time

Job summary

Liberty Mutual Fire Insurance Co. in Boston offers a Transformation Lead role within USRM Independent Agent Distribution.

The position focuses on cross-functional, high-complexity initiatives and requires guiding a unified transformation roadmap across senior leaders and stakeholders. The role emphasizes leveraging analytics, balancing business strategy with customer and agent experience, and building an aligned team to execute on strategic priorities.

Qualifications

• Minimum 10 years of experience managing large, complex stakeholder projects.
• Effective communication, influencing, organizational and analytical skills required.
• Ability to set expectations upward through managing scope, craft narrative, and navigate governance structures to keep sub-workstreams moving forward.
• Drives a high performing culture by building trust and challenging the status quo while providing clarity for teams.

Responsibilities

• Creates and leads the strategic direction for large scale cross-functional initiatives within the SBU.
• Defines the future target state and partners with delivery teams to map the path forward.
• Uses analytics to optimize outcomes and applies user research to guide design directions.
• Identifies interdependencies, resources, and risks affecting time-to-market and budget.
• Dives into underlying tech architecture to support future state vision and close gaps.

Skills

Communication

Influence

Organizational skills

Analytical skills

Education

4 year degree

Job description

Liberty Mutual Fire Insurance Co. in Boston offers a Transformation Lead role within USRM Independent Agent Distribution.

The position focuses on cross-functional, high-complexity initiatives and requires guiding a unified transformation roadmap across senior leaders and stakeholders. The role emphasizes leveraging analytics, balancing business strategy with customer and agent experience, and building an aligned team to execute on strategic priorities.