Strategic Transformation Associate — AI & Card

Testing Site - JPMC; Wilmington (DE); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington, DE seeks a Strategy Senior Associate for WorkSmarter Card and Connected Commerce to help lead transformation initiatives across Card and Connected Commerce, leveraging genAI and new collaboration tools.

You will partner with CCB leadership, cross-functional teams, and Global Technology to adopt modern practices, improve operating models, and deliver measurable business value.

Qualifications

• 4+ years in Financial Services, Management Consulting, or Technology, with a focus on innovation, transformation, or change leadership.
• Engaging a wide range of stakeholders (e.g., Tech, Product, Design) and senior leaders with clear, persuasive communication.
• Ability to distill complex challenges into strategic opportunities and actionable plans.

Responsibilities

• Support strategic direction and assist with technology adoption initiatives across the CCB Card and Connected Commerce Business.
• Support cross-LOB alignment by convening executive forums to share best practices and accelerate transformation.
• Design and implement adoption strategies that deliver intuitive, valuable experiences for employees.
• Surface insights that inform enterprise investment and innovation decisions.
• Translate technology trends into actionable strategies for adoption and scale.
• Build and maintain expertise in core and emerging technologies, including genAI and collaboration platforms.

Skills

Stakeholder engagement

Strategic communications

Change leadership

GenAI familiarity

Tools

Microsoft 365

Teams

OneDrive

MS Copilot

LLMs

Job description

JPMorgan Chase & Co. in Wilmington, DE seeks a Strategy Senior Associate for WorkSmarter Card and Connected Commerce to help lead transformation initiatives across Card and Connected Commerce, leveraging genAI and new collaboration tools.

You will partner with CCB leadership, cross-functional teams, and Global Technology to adopt modern practices, improve operating models, and deliver measurable business value.