Strategic Training & Process Standards Lead

ADUSA Corporate Support; Carlisle (Cumberland County); Hybrid; USD 106,000 - 160,000; Full time

Job summary

Ahold Delhaize USA is seeking a Specialist III Process, Standards & Training to develop and publish commercial training programs, onboard new associates, and manage training completion metrics across the commercial organization. The role requires partnering with leaders and SMEs to drive competencies and standardization.

Responsibilities include governance of training content, SOP development, and cross-brand collaboration.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5-7 years managing cross-functional training and onboarding solutions.
• PROSCI Certification or willing to obtain within 6 months of hire.
• Ability to leverage adult learning and instructional design methodologies.
• Ability to create process documentation for SOP development and mapping.
• Self-motivated to meet deadlines with minimal supervision.

Responsibilities

• Develop and publish training programs and materials for the commercial organization.
• Onboard new associates across the commercial function and track training completion.
• Lead governance of training content and maintain documentation repositories.
• Translate complex concepts into accessible language and drive process improvements.
• Coordinate cross-brand training needs and ensure alignment with standards.
• Utilize PROSCI methodologies for change interventions and measure training impact.

Skills

Project management

Change management

Adult learning design

Stakeholder engagement

Education

Bachelor's degree or equivalent combination of education and experience

Tools

Adobe Captivate

LMS

Job description

Ahold Delhaize USA is seeking a Specialist III Process, Standards & Training to develop and publish commercial training programs, onboard new associates, and manage training completion metrics across the commercial organization. The role requires partnering with leaders and SMEs to drive competencies and standardization.

Responsibilities include governance of training content, SOP development, and cross-brand collaboration.