Strategic Training Operations Manager

CBRE Group, Inc.; Columbus (OH); On-site; USD 80,000 - 105,000; Full time

Job summary

CBRE Group, Inc. is seeking a Training Operations Manager responsible for directing a trainer team and overseeing training program operations.

You will supervise, coach, and evaluate staff; manage staff schedules; and drive data-driven improvements in financial performance and forecasting. The role requires coordinating training initiatives, ensuring policy compliance, maintaining data integrity, and sharing best practices across regional teams.

Qualifications

• Experience supervising training teams.
• Ability to coach and develop staff performance.
• Experience with recruiting and onboarding.
• Strong organizational and project management skills.

Responsibilities

• Provide formal supervision to trainers and evaluate performance.
• Coordinate and manage daily team activities, schedules, and cross-training.
• Prepare ad hoc data reports on revenue, expenses, and metrics; assist with forecasting.
• Ensure compliance with company policies and applicable laws and licensing.
• Maintain data integrity across systems used by the team.
• Collaborate with regional teams to implement best practices.
• Assist in developing training programs and training system trainings.
• Communicate policies and initiatives to ensure regional consistency.
• Lead by example and align with CBRE RISE values.
• Identify and resolve day‑to‑day issues in processes and systems.

Skills

Supervisory skills

Staff coaching

Performance evaluations

Recruiting

Job description

CBRE Group, Inc. is seeking a Training Operations Manager responsible for directing a trainer team and overseeing training program operations.

You will supervise, coach, and evaluate staff; manage staff schedules; and drive data-driven improvements in financial performance and forecasting. The role requires coordinating training initiatives, ensuring policy compliance, maintaining data integrity, and sharing best practices across regional teams.