Strategic Training Leader | Develop Leaders & Programs

Creative Financial Staffing, LLC; Houston (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

Creative Financial Staffing, LLC seeks a Director of Training to lead enterprise-wide training initiatives across multiple properties. You will design programs for leadership, onboarding, and operational excellence, collaborating with executives and HR to close performance gaps.

The role combines in-person and virtual delivery, with responsibility for curriculum materials, e-learning content, SOPs, and budget oversight.

Qualifications

• 5+ years of experience in training and development, instructional design, or learning and development leadership; property management or multifamily experience preferred.
• Strong knowledge of adult learning principles, curriculum development, e-learning, and LMS platforms; RESMAN or Grace Hill experience is a plus.
• Bachelor’s degree in Business or related field, with excellent presentation, communication, leadership, and project management skills.

Responsibilities

• Design and implement comprehensive training programs, including leadership development, operational training, and employee onboarding.
• Develop engaging curriculum, instructional materials, e-learning content, and standardized operating procedures in partnership with department leaders.
• Facilitate in-person and virtual training sessions for property management teams, managers, and other employees.
• Oversee learning management systems, track training participation and completion, and measure program effectiveness through KPIs and employee feedback.
• Partner with executive leadership and HR to identify performance gaps, implement targeted solutions, and manage training resources and budgets.

Skills

Leadership

Curriculum design

E-learning

LMS

Adult learning principles

Instructional design

Presentation skills

Communication

Project management

Education

Bachelor's degree in Business or related field

Tools

RESMAN

Grace Hill

Job description

Creative Financial Staffing, LLC seeks a Director of Training to lead enterprise-wide training initiatives across multiple properties. You will design programs for leadership, onboarding, and operational excellence, collaborating with executives and HR to close performance gaps.

The role combines in-person and virtual delivery, with responsibility for curriculum materials, e-learning content, SOPs, and budget oversight.