Director of Training

Creative Financial Staffing, LLC; Houston (TX); On-site; USD 100,000 - 120,000; Full time

Job summary

Creative Financial Staffing, LLC seeks a Director of Training to lead enterprise-wide training initiatives across multiple properties. You will design programs for leadership, onboarding, and operational excellence, collaborating with executives and HR to close performance gaps.

The role combines in-person and virtual delivery, with responsibility for curriculum materials, e-learning content, SOPs, and budget oversight.

Qualifications

• 5+ years of experience in training and development, instructional design, or learning and development leadership; property management or multifamily experience preferred.
• Strong knowledge of adult learning principles, curriculum development, e-learning, and LMS platforms; RESMAN or Grace Hill experience is a plus.
• Bachelor’s degree in Business or related field, with excellent presentation, communication, leadership, and project management skills.

Responsibilities

• Design and implement comprehensive training programs, including leadership development, operational training, and employee onboarding.
• Develop engaging curriculum, instructional materials, e-learning content, and standardized operating procedures in partnership with department leaders.
• Facilitate in-person and virtual training sessions for property management teams, managers, and other employees.
• Oversee learning management systems, track training participation and completion, and measure program effectiveness through KPIs and employee feedback.
• Partner with executive leadership and HR to identify performance gaps, implement targeted solutions, and manage training resources and budgets.

Skills

Leadership

Curriculum design

E-learning

LMS

Adult learning principles

Instructional design

Presentation skills

Communication

Project management

Education

Bachelor's degree in Business or related field

Tools

RESMAN

Grace Hill

Job description

Director of Training

Salary: $100K – $120K

Why This Opportunity Stands Out:

• High-Impact Leadership Role! Take ownership of training and development initiatives across an established property management organization, directly influencing employee performance and operational excellence.


• Executive Visibility! Work closely with the executive team, HR, and department leaders to develop training strategies that support business objectives.


• Build & Improve Programs! Opportunity to develop engaging training programs, enhance onboarding, establish best practices, and introduce new learning initiatives.


• Leadership & Development! Lead a training support resource while developing future leaders and strengthening employee capabilities across the organization.


• Variety & Collaboration! Partner with property management teams across multiple communities, delivering both in-person and virtual training.

Director of Training – Key Responsibilities:

• Design and implement comprehensive training programs, including leadership development, operational training, and employee onboarding.


• Develop engaging curriculum, instructional materials, e-learning content, and standardized operating procedures in partnership with department leaders.


• Facilitate in-person and virtual training sessions for property management teams, managers, and other employees.


• Oversee learning management systems, track training participation and completion, and measure program effectiveness through KPIs and employee feedback.


• Partner with executive leadership and HR to identify performance gaps, implement targeted solutions, and manage training resources and budgets.

Director of Training – Qualifications:

• 5+ years of experience in training and development, instructional design, or learning and development leadership; property management or multifamily experience preferred.


• Strong knowledge of adult learning principles, curriculum development, e-learning, and LMS platforms; RESMAN or Grace Hill experience is a plus.


• Bachelor’s degree in Business or related field, with excellent presentation, communication, leadership, and project management skills.

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