Strategic Technology Workforce Optimizer

Northern Trust; Chicago (IL); On-site; USD 96,000 - 162,000; Full time

Benefits offered by this job

401k and pension

Health and welfare benefits

Discretionary bonus program

Job summary

Northern Trust is seeking a Workforce Optimization Lead within Global Technology Services to advance labor optimization across Technology, HR, Procurement, and Finance. The role focuses on aligning labor initiatives with corporate objectives, reducing contractor reliance, and driving process improvements that enhance efficiency and compliance.

The ideal candidate has strong program and vendor management experience, excellent communication skills, and a track record of delivering strategic

Qualifications

• Bachelor’s degree in Business or Technology is required
• Graduate degree is a plus
• Experience in consulting or strategy is preferred
• Experience in financial services or tech organizations is a plus

Responsibilities

• Lead strategic initiatives to improve productivity, quality, and efficiency in Technology
• Refine organizational designs based on evolving business conditions
• Define and monitor team execution plans
• Identify inefficiencies and propose data-driven improvements
• Present to senior executives and influence stakeholders
• Collaborate with Technology, HR, Procurement, and Finance
• Ensure delivery of high-quality, timely outcomes

Skills

Stakeholder management

Analytical thinking

Agile practices

Executive communication

Project management

Facilitation

Strategic thinking

Vendor management

Data-driven decision making

Influence

Integrity

Education

Bachelor’s degree in Business or Technology

Graduate degree (a plus)

Job description

Northern Trust is seeking a Workforce Optimization Lead within Global Technology Services to advance labor optimization across Technology, HR, Procurement, and Finance. The role focuses on aligning labor initiatives with corporate objectives, reducing contractor reliance, and driving process improvements that enhance efficiency and compliance.

The ideal candidate has strong program and vendor management experience, excellent communication skills, and a track record of delivering strategic