Strategic Technical Service Rep - Polymers & Films

Flexcon

Spencer (MA)

On-site

USD 56,000 - 93,000

Full time

8 days ago

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Benefits offered by this job

Annual Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Life Insurance
401K Match
Tuition Reimbursement Program
Casual Work Environment
Career Development Opportunities

Job summary

Flexcon is seeking a Technical Service Representative to support Key Strategic Accounts in Spencer, MA. You will provide expert guidance on material development, selection, processing and application design, coordinating with sales, product development and quality teams to drive new business opportunities.

You will develop cost-effective standard product alternatives, prepare quotes, and manage lab testing, trials and samples, while maintaining strong customer relationships and a focus on

Qualifications

  • 4 years Business/ Technical/ Marketing Degree or equivalent work experience.
  • Experience in manufacturing preferred.
  • Background in polymeric materials technology is a plus.

Responsibilities

  • Provide expert guidance on material development, selection and processing for Key Strategic Accounts.
  • Prepare quotes and coordinate trial/sample orders with internal teams.
  • Develop cost-effective standard product alternatives to replace non-value add custom solutions.
  • Collaborate with Sales, Product Development, Quality and Lab teams to drive new business opportunities.
  • Support lab testing and interpret results to customers with clear communication.

Skills

Technical Service experience
Manufacturing industry knowledge
ERP systems familiarity
Salesforce familiarity

Education

4 years Business/ Technical/ Marketing Degree or equivalent

Tools

Oracle ERP

Job description

Flexcon is seeking a Technical Service Representative to support Key Strategic Accounts in Spencer, MA. You will provide expert guidance on material development, selection, processing and application design, coordinating with sales, product development and quality teams to drive new business opportunities.

You will develop cost-effective standard product alternatives, prepare quotes, and manage lab testing, trials and samples, while maintaining strong customer relationships and a focus on

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