Polymer Technical Service Engineer — Product Launch & Support

Techmer PM, LLC

Clinton (TN)

On-site

USD 75,000 - 95,000

Full time

14 days+

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Job summary

Techmer PM, LLC in Clinton, Tennessee is seeking a Technical Service Engineer to lead and coordinate technical service and product development activities with Sales, managing customer technical cases, and supporting new product commercialization.

This role requires experience in plastics, strong communication, and hands-on capability with ERP systems and QA collaboration, offering opportunities to drive revenue growth and cost optimization in collaboration with the Technical Services &

Qualifications

Experience in Excel, Word & PowerPoint.
Experience in Salesforce would be preferred.
Great oral and written communication skills.
Knowledge of plastic testing analytical test methods.
Knowledge of plastic extrusion & customer processes (molding/film/fiber etc.)
Ability to learn, apply, and expand technical knowledge in product development.
Ability to interpret and explain analytical and testing data.
Complete training and professional development as determined by management.

Responsibilities

Own assigned customer cases through closure and communication.
Coordinate internal product quality cases with relevant teams through root cause analysis & corrective actions.
Drive reduction of repeat claims for assigned products and customers.
Coordinate with QA, review customer cases for trend identification and correction.
Partner with Sales to support customer trials, approvals, and launch timelines.
Support new business development and sales growth through technical expertise and new product launches.
Provide technical input that supports margin improvement and cost optimization.