Strategic Technical Program Lead (Pre-Sales)

ePlus Technology, inc.; San Ramon (CA); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Employee stock purchase program

Paid time off

Job summary

ePlus Technology, inc. is seeking a Technical Account/Program Manager to serve as the customer-facing technical liaison between pre-sales engineering, sales, and customer stakeholders in California.

You will drive opportunities during the sales cycle, map client needs to ePlus solutions, and craft sustainable IT roadmaps with our architects and engineers. You will scope and price complex integration projects, collaborate across teams, and present at customer meetings and reviews to ensure

Qualifications

• College degree or applicable work experience.
• Two or more years of experience in designing or implementing complex network or systems/storage solutions.
• Three or more years of experience in providing pre-sales engineering support.
• Knowledge of license and subscription selling models for both ePlus and partner services.

Responsibilities

• Provide a communication conduit from customer technical stakeholders to internal engineering team.
• Engage internal pre-sales engineering team to identify and map new opportunities at specific customers, facilitate issue resolution discussion and expedite solutions.
• Develop rapport with technical stakeholders to expand relationships and identify new opportunities for ePlus technologies.
• Expose customer stakeholders to new enhancements and technologies via onsite or WebEx presentations.
• Act as the primary interface with Enterprise Account Executives and IT professionals to scope and price strategic solutions.
• Co-present project plans and LOE to customers and guide technical resources to meet program requirements.

Skills

Pre-sales support

Client engagement

Technical liaison

Network & data center

Education

College degree or equivalent

Certifications (CCDP, AWS CSA, ASE/ATP)

Tools

Licensing & contracts

Job description

ePlus Technology, inc. is seeking a Technical Account/Program Manager to serve as the customer-facing technical liaison between pre-sales engineering, sales, and customer stakeholders in California.

You will drive opportunities during the sales cycle, map client needs to ePlus solutions, and craft sustainable IT roadmaps with our architects and engineers. You will scope and price complex integration projects, collaborate across teams, and present at customer meetings and reviews to ensure