Principal Technologist (Req#1230)

ePlus inc.; Irvine (CA); On-site; USD 160,000 - 210,000; Full time

Benefits offered by this job

401(k) eligibility

Employee stock purchase program

Paid time off benefits

Job summary

ePlus inc. is seeking a Principal Technologist in Irvine, CA. This role is pivotal as a liaison between sales, pre-sales engineering, and customer stakeholders. The ideal candidate will have over 8 years of experience in designing and implementing complex networks, along with strong communication and leadership skills. Responsibilities include defining strategic solutions, engaging technical teams, and driving business objectives. The expected salary ranges from $160,000 to $210,000, complemented by benefits including 401(k) and stock purchase programs.

Qualifications

• Minimum of 3 years in a field-based services management position.
• At least 8 years designing/implementing complex networks and services.
• Excellent verbal and written communications skills.

Responsibilities

• Define end-state architecture vision and go-to-market plans.
• Lead cross-functional teams to define business and technical vision.
• Serve as the primary interface with Enterprise Account Executives.

Skills

Technical vision and strategy

Leadership

Communication

Customer engagement

Project management

Negotiation

Education

Bachelor’s or Master’s degree in technical or business discipline

Tools

CCIE

AWS

GCP

CISSP

Job description

Location

Candidates must be geographically located in Irvine, CA with the ability to work on‑site up to three days per week.

Overview

As the Principal Technologist, you will serve as a customer‑oriented liaison between sales, pre‑sales engineering and customer stakeholders. The role requires a strong understanding of how technology enables businesses to develop strategies and meet customers’ business objectives. You will be involved in the entire sales cycle, leading meetings to discuss key business and technology issues, assessing clients’ needs, and identifying the ePlus‑targeted product and service solutions that best meet those needs. Additionally, you will lead a matrix cross‑functional team of technology leaders to define customers’ business and technical vision and strategy.

Essential Functions of This Position

• Define end‑state architecture vision, strategy, and go‑to‑market plans leveraging Plus services and OEM solutions.
• Utilize technical vision and strategy plans to productize service and product offerings, creating high‑value solutions.
• Assist in designing and architecting solutions tailored to customer requirements and facilitate design architecture and conduct peer reviews with customers to ensure thorough documentation.
• Develop vertical and horizontal customer relationships and expose customer technical stakeholders to emerging technologies.
• Provide thought leadership to ePlus Sales, Engineering, and Strategy teams by sharing insights and trends to guide strategic decisions.
• Evangelize ePlus services with customers, OEM partners and across ePlus, using a consistent message and method for planning and delivery.
• Serve as a communication conduit from customer technical stakeholders to the internal engineering team.
• Engage internal pre‑sales engineering teams to identify and map new opportunities, facilitate issue resolution, and expedite solutions, providing frequent updates to Account Management and Engineering teams.
• Act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives, and IT professionals, working with Solution Architects to scope and price strategic solutions.
• Plan and lead executive and technical briefings for customers and OEM partners. Co‑present project plans and Level of Effort to customers, guiding technical resources to meet customer program requirements.
• Consolidate and convey solution requirements and technical responses by coordinating with subject matter experts (SMEs).
• Facilitate technical scoping/reviews and assist presales engineers and SMEs in developing Statements of Work (SOW).
• Engage with customer operational and technical staff to measure progress on projects and identify new opportunities.

Manager Responsibilities

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

Qualifications

• Bachelor’s degree or Master’s degree in a technical or business discipline, or equivalent relevant industry experience.
• A minimum of 3 years of experience in a field‑based services management position with a minimum of 5 direct staff.
• Experience in managing and enhancing a world‑class field services organization, as well as growing a Professional Services Consulting practice.
• Experience in operations and project management.
• 8 or more years of experience designing or implementing complex networks, systems/storage solutions, and the ability to articulate deep technical knowledge of infrastructure services, data center design and cloud integration for enterprise customers.
• Certifications in relevant technologies: CCIE, CCDE, AWS, GCP, CCSP, CISSP, CSA, CCDP.
• Broad exposure to a variety of technologies/concepts and management experience in a distributed environment.
• Excellent verbal and written communications skills, as well as presentation, customer, business, and negotiation skills.
• Strong leadership and interpersonal skills.
• Comprehensive experience in the strategy, process and methodology for business enablement and transformation through technology.
• Knowledgeable and able to facilitate pre‑sales discussions acting as a liaison between cross‑functional team within customer organization and ePlus.
• Candidate will have a general understanding of design, plan, deployment and support of Network Infrastructure Solutions, Data Center and Cloud, Storage, Security, Software Licensing, and Managed Service support and engagement.

Position Specifics

The initial base salary range for this position is expected to be between $160,000 and $210,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job‑related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, the compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and other benefits (including 401(k) eligibility, employee stock purchase program, and various paid time off benefits such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

Physical Requirements

• While performing this role, you will engage in both seated and occasional standing or walking activities.
• We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

EEO Statement

• We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.