Presales Solutions Architect — NYC (Hybrid)

ePlus Inc; New York (NY); Hybrid; USD 140,000 - 175,000; Full time

Job summary

ePlus Inc in New York, NY is seeking a Solutions Architect, Presales to serve as the technical lead and sales engineer for targeted solutions. You will partner with the regional sales team to understand client goals and design strategic IT roadmaps that align with business objectives.

The role involves developing solution architectures, BOMs, proposals, and presentations; leading scoping reviews with customers and internal teams; and authoring technical content for RFPs.

Qualifications

• Bachelor’s degree or equivalent relevant work experience
• 5+ years of experience in a pre-sales engineering or solutions consulting capacity
• 5+ years of experience designing and/or implementing complex networking, security, and/or systems/storage solutions
• Demonstrated core technology experience across Networking, Security, Data Center, and/or AI
• Current certifications from leading OEMs such as Cisco, HPE, Juniper, Dell, VMware, and/or Palo Alto
• Strong verbal, written, and presentation skills with the ability to communicate complex technical concepts to diverse audiences
• High level of attention to detail and strong organizational skills

Responsibilities

• Serving as a presales technical resource and trusted advisor to ePlus sales teams and customers across assigned technology focus areas.
• Partnering with sales teams to understand customer goals, qualify opportunities, and shape the right hardware, software, and services solutions.
• Leading customer-facing presentations, ePlus branded lunch and learns with customers that highlight ePlus’ core competencies, technical capabilities, and recommended solutions.
• Capturing customer business and technical requirements during the sales cycle and translating them into practical solution recommendations.
• Developing solution architectures, detailed configurations, bills of materials, proposals, and presentations.
• Leading technical scoping and solution reviews with customers and internal teams to support Statement of Work development for complex, multi-vendor solutions.
• Authoring technical content for RFP, RFI, and RFQ responses.
• Serving as a technical liaison with OEM partners, channel teams, solution architect peers, and service delivery teams.
• Sharing product updates, lessons learned, and solution insights to strengthen collaboration across the broader pre-sales team.
• Supporting customer satisfaction by helping address technical questions, concerns, or issues related to proposed solutions.
• Identifying emerging product and service opportunities that could expand ePlus’ solution portfolio.
• Completing approved training and maintaining OEM certifications aligned to assigned focus areas.
• Recommending improvements to regional processes, reporting, collaboration, and overall pre-sales effectiveness.
• Participating in weekly pre-sales engineering calls and reviewing pipeline activity, including revenue potential, win probability, and expected timing.

Skills

Networking

Security

Data Center

AI

Education

Bachelor’s degree or equivalent relevant work experience

Tools

Cisco

Palo Alto

Juniper

Dell

VMware

HPE

Job description

ePlus Inc in New York, NY is seeking a Solutions Architect, Presales to serve as the technical lead and sales engineer for targeted solutions. You will partner with the regional sales team to understand client goals and design strategic IT roadmaps that align with business objectives.

The role involves developing solution architectures, BOMs, proposals, and presentations; leading scoping reviews with customers and internal teams; and authoring technical content for RFPs.