Strategic Technical Engagement Lead

IPsoft; New York (NY); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Care

Life Insurance

Short Term and Long Term Disability Insurance

Paid Time Off Bank

Job summary

IPsoft is seeking a Technical Engagement Manager to lead engagement with Fortune 1000 accounts, ensuring high levels of customer satisfaction through project management and service delivery. You will oversee quality standards, advocate client service requirements, and facilitate communication between stakeholders.

The ideal candidate will have a Bachelor's degree in Computer Science or a similar field, with 5-8 years of technical experience and 2-3 years in a business-oriented role. Benefits include medical, dental, and life insurance.

Qualifications

• 5-8 years hands-on technical experience in one or more domains.
• 2-3 years in a business-oriented role like technical project management.
• Experience in managed services is preferred.

Responsibilities

• Lead engagement with Fortune 1000 accounts.
• Ensure quality standards of service delivery.
• Facilitate communication among stakeholders.

Skills

Technical project management

Flawless communication skills

Organizational skills

In-depth knowledge of technology solutions

Education

Bachelor's degree in Computer Science or similar

Tools

ITIL

Six Sigma

PMBOK

Job description

IPsoft is seeking a Technical Engagement Manager to lead engagement with Fortune 1000 accounts, ensuring high levels of customer satisfaction through project management and service delivery. You will oversee quality standards, advocate client service requirements, and facilitate communication between stakeholders.

The ideal candidate will have a Bachelor's degree in Computer Science or a similar field, with 5-8 years of technical experience and 2-3 years in a business-oriented role. Benefits include medical, dental, and life insurance.