Strategic Technical CSM - US West (Cyber IoT Risk)

Asimily; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Asimily is seeking a Technical Customer Success Manager for the US West region. You will serve as a crucial technical advisor, guiding customers in cybersecurity and network architecture. With over 4 years of experience in cybersecurity and technical roles, you'll help clients achieve their security objectives.

Your responsibilities include managing customer relationships, facilitating strategy sessions, and employing your technical expertise to ensure client success. This role demands a self-starter mindset and a strong ability to communicate across technical and executive levels.

Qualifications

• 4+ years of hands-on experience in Cybersecurity or Network Administration.
• Experience in a customer-facing technical role such as CSM, TAM, or Sales Engineer.
• Familiarity with cybersecurity frameworks and network security.

Responsibilities

• Act as the primary technical consultant and advisor for customers throughout their lifecycle.
• Drive business outcomes by translating technical data into actionable strategies.
• Perform initial diagnosis on data ingestion issues and integration blockers.

Skills

Technical advisory

Cybersecurity

Network Administration

Customer-facing technical role

Communication skills

Problem-solving mindset

Education

BS/MS in IT, Cybersecurity, Network Administration, or related field

Job description

Asimily is seeking a Technical Customer Success Manager for the US West region. You will serve as a crucial technical advisor, guiding customers in cybersecurity and network architecture. With over 4 years of experience in cybersecurity and technical roles, you'll help clients achieve their security objectives.

Your responsibilities include managing customer relationships, facilitating strategy sessions, and employing your technical expertise to ensure client success. This role demands a self-starter mindset and a strong ability to communicate across technical and executive levels.