Strategic Technical Account Manager - Healthcare & Finance

Veradigm; Los Angeles (CA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Life insurance

Job summary

Veradigm is seeking a Senior Client Success/Management professional in the Los Angeles area to secure strategic accounts and align technical solutions with client business goals. You will build long-lasting relationships, guide clients on Veradigm products, and coordinate cross-functional teams to ensure successful outcomes.

The role requires deep industry knowledge, project-management discipline, and the ability to advocate for customer needs across engineering, product, and hosting teams.

Qualifications

• 7+ years of relevant work experience.
• 2-3 years at Senior level or equivalent.
• Experience with healthcare and/or financial products in a sales, services, consulting or client management environment.

Responsibilities

• Develop and maintain relationships with complex/high-value clients to meet technical needs.
• Serve as trusted advisor, guiding clients on using Veradigm products to achieve business objectives.
• Coordinate and manage complex technical projects within time and budget.
• Collaborate with CSMs to align sales and customer success strategies.

Skills

Relationship building

Strategic advisory

Project management

Incident management

Data analysis

Training & enablement

Cross-functional collaboration

Communication & presentation

Healthcare knowledge

Tools

Agile

Scrum

Waterfall

Job description

Veradigm is seeking a Senior Client Success/Management professional in the Los Angeles area to secure strategic accounts and align technical solutions with client business goals. You will build long-lasting relationships, guide clients on Veradigm products, and coordinate cross-functional teams to ensure successful outcomes.

The role requires deep industry knowledge, project-management discipline, and the ability to advocate for customer needs across engineering, product, and hosting teams.