Strategic Technical Account Leader — Healthcare Tech

LE1000 Veradigm LLC; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Paid holidays

Job summary

Veradigm is seeking a senior client-facing leader to develop and maintain relationships with complex, high-value clients in the healthcare and life sciences sectors. You will act as a strategic advisor, translating business needs into technical guidance that maximizes value from Veradigm products and services.

You will collaborate closely with Customer Success Management, Hosting, Product, and Engineering teams to ensure on-time, within-budget delivery of initiatives, and you'll drive client

Qualifications

• 7+ years in client management or related roles.
• Experience with healthcare or financial products.
• Ability to guide strategic customer engagements.
• Strong stakeholder management at executive levels.
• Proven track record in project management.

Responsibilities

• Serve as trusted advisor to high-value clients.
• Align sales and customer success strategies.
• Lead complex technical projects and incident resolution.
• Provide training sessions and workshops.
• Advocate for customer needs and influence product priorities.
• Report on performance metrics and trends.

Skills

Strategic account management

Relationship building

Cross-functional collaboration

Technical product knowledge

Healthcare experience

Project management

Communication skills

Job description

Veradigm is seeking a senior client-facing leader to develop and maintain relationships with complex, high-value clients in the healthcare and life sciences sectors. You will act as a strategic advisor, translating business needs into technical guidance that maximizes value from Veradigm products and services.

You will collaborate closely with Customer Success Management, Hosting, Product, and Engineering teams to ensure on-time, within-budget delivery of initiatives, and you'll drive client