Strategic Tech Client Success Partner

Knight Office Solutions; San Antonio (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability insurance

401K with company match

Job summary

Knight Office Solutions, Inc. in San Antonio, TX is seeking an outgoing Client Success Manager who thrives on building relationships and advising Managed Services clients. You will lead strategic reviews, develop technology roadmaps, and oversee service delivery to ensure measurable value and long-term success.

You’ll collaborate across technical and business teams, identify opportunities for refreshes and improvements, and drive customer satisfaction while supporting account growth.

Qualifications

• Understanding of project management principles and IT/Managed Services context.
• Strong organizational, communication, and problem-solving skills.
• Ability to collaborate across teams and drive solutions.
• Must possess a valid driver’s license; Texas residency requirements apply.

Responsibilities

• Build trusted client relationships by understanding business goals and infrastructure.
• Lead Business Reviews and strategic discussions on performance and future needs.
• Identify sales opportunities with Engineering, Sales, and Admin teams to propose value-adding solutions.
• Coordinate service delivery, projects, purchasing, and client communications to ensure outcomes.

Skills

Relationship-building

Strategic advisory

Project management

Strong communication

Stakeholder management

Driver's license

Education

Bachelor's degree in business-related field

Tools

MS Office Suite

Outlook

Teams

Job description

Knight Office Solutions, Inc. in San Antonio, TX is seeking an outgoing Client Success Manager who thrives on building relationships and advising Managed Services clients. You will lead strategic reviews, develop technology roadmaps, and oversee service delivery to ensure measurable value and long-term success.

You’ll collaborate across technical and business teams, identify opportunities for refreshes and improvements, and drive customer satisfaction while supporting account growth.